Shipping Policy
Effective Date: 01/08/2026
At VANATVA, we are committed to delivering your order safely, securely, and on time.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. During sales, promotional events, new product launches, or high-order periods, processing may take slightly longer.
2. Shipping Time
Metro & Major Cities: 2–5 business days. Other Locations: 4–7 business days. Remote/Extended Areas: 5–10 business days. Delivery timelines are estimates and may vary depending on location, courier availability, weather, public holidays, or circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout. VANATVA may offer free shipping during selected promotions. Orders below ₹500 may be subject to applicable shipping charges.
4. Order Tracking
Once your order is shipped, you will receive shipping confirmation and tracking details, where available.
5. Delivery Delays
Delays may occur due to courier issues, incorrect addresses, weather, natural disasters, public holidays, transportation disruptions, regional restrictions, or high-volume periods.
6. Incorrect Address
Customers are responsible for providing an accurate shipping address and contact number. If an order is returned because of an incorrect/incomplete address or failed delivery attempts, additional shipping charges may apply for re-shipping.
7. Damaged Package
If your package is visibly damaged, please refuse delivery where possible or record the condition and contact VANATVA within 48 hours with the order number and clear photographs/videos of the package and product.
8. Contact
- Power by 5ERA
- Email: support.vanatva@gmail.com
- Phone/WhatsApp: +91 9409102342
